I think I’m one. I used to be a developer, but now I spend most time in meetings, creating tickets, and pushing tickets over the finish line. I’ve noticed I’ve had to drastically improve my writing skills. I function as a support agent + developer + c…

For 1.5 years I’ve been assisting in the maintenance and enhancement of software that was built by a consultancy almost 3 years ago. No one on my team was part of the initial design, build, and launch. The documentation for the software is lacking and…