Archives September 2026

You’re using Google Maps wrong if you haven’t changed these 4 settings

I’ve lost count of how many times I’ve opened Google Maps, typed in my destination, and blindly followed the blue arrow as if it knows my life inside out. Whether I’m rushing to pick my daughter up from her drawing class or trying to find a new restaurant, I usually let Maps take over. But recently, I realized I’ve been using Google Maps the same way I did when I first installed it. It turns out I was leaving several underused features untouched. If you want more from Google Maps, go through the settings below. They might make you realize how much more Maps can do beyond basic navigation.

LG TV flaws could let attackers listen in, even in standby mode

Smart TVs are internet-connected computers with microphones, app stores, advertising systems, and access to the same home networks used by your family’s phones, laptops, printers, and smart-home devices.

In the past, we reported on Samsung settling a lawsuit with the Texas Attorney General over how its smart TVs collect and monetize viewing data using Automated Content Recognition (ACR). 

ACR technology samples what appears on or is heard through a TV, creates a digital fingerprint, and compares that fingerprint against a reference database. It can be used to identify programs, ads, and viewing habits.

Now, a new investigation by Gamers Nexus, carried out with Level1Techs and independent security researchers, has examined several LG TV models. The team says its found extensive device and network discovery, ACR tracking, and security weaknesses that could increase the consequences if a television were compromised.

Some findings concern LG’s intended product behavior, while others rely on vulnerabilities that researchers say are still being disclosed responsibly. But the broader lesson is clear: A smart TV deserves the same privacy and security consideration as any other internet-connected computer.

According to Gamers Nexus, packet captures and firmware analysis showed the tested LG TVs identifying devices on the local network, such as phones, PCs, printers, switches, and smart-home hardware. The investigation also says the TVs collected nearby Wi-Fi network names, signal information, and device-related identifiers.

This network information could help build a picture of the other devices in a household. Combined with ACR data, advertising IDs, and other information, it could support detailed profiles of what people watch and the devices they use.

The researchers also demonstrated how a compromised TV could capture audio through its microphone, including when the TV appeared to be off. They even showed how the TV stored audio when it was unplugged from the internet and retrieved it after the connection was restored.

The researchers also reported remote-code-execution vulnerabilities to LG. They have not disclosed full details while the responsible disclosure process is ongoing.

A compromised television could be more than a privacy issue. It might provide an attacker with a foothold on a home or business network, access to audio, or a route to probe other devices.

How to stay safe

The concerns are not limited to one brand. Smart TVs sit at the intersection of entertainment, advertising, and the home network. Treating them as security-sensitive devices—and demanding clear, meaningful privacy choices—is increasingly part of staying safe at home.

There is no need to panic, but owners can take a few practical steps to limit what their TV collects and what it can access:

  • Install firmware updates promptly, especially security updates. Check your model’s support page and the TV’s software-update settings.
  • Review the privacy controls under Settings, Privacy & Terms, or User Agreements. Turn off ACR, viewing-information collection, personalized ads, voice recognition, and other features you don’t need.
  • Don’t accept every agreement by default. Read each consent screen and decline optional advertising and voice-data features where possible.
  • Use a separate IoT or guest network for televisions, cameras, speakers, and other smart-home devices. This limits what a compromised device can reach on your main network.
  • Disable UPnP on your router unless it is genuinely needed and avoid exposing TV services directly to the internet.

Our earlier guide to disabling ACR includes instructions for several popular TV brands.


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How to play old CD-ROM games on your modern Windows PC

You have it way easier these days, but back in the day, when you wanted to play a game on your PC, you had to take a similar approach to consoles. Go to a physical store, get a disc, then pop it into your PC. Chances are, though, that nowadays your PC doesn’t have a CD drive. So what do you do when you want to play your old games on your new PC?

Seen a Samsung tablet lately? It’s like buying a PC

If you walk into a big box store and look at Samsung tablets, you may be surprised to see that they almost feel more like picking up a Microsoft Surface than an iPad. Samsung has quietly made enough changes to Android that the latest Galaxy Tab slates don’t look all that different from the Windows laptops across the aisle.

Tech support scams look different now. Here’s what to watch for

In a tech support scam, criminals pretend to work for a trusted technology or security company. They claim there is a problem with your device, software, subscription, or account, then try to persuade you to pay them, share personal information, or give them remote access to your computer.

These scams used to rely mainly on browser locks and fake virus warnings. Now, scammers use many more ways to reach people, including websites and platforms they trust.

How tech support scams reach you

As well as copying the websites of reputable brands, tech support scammers abuse sponsored search results, hijack on-site searches, create fake listings on trusted platforms, and use renewal scams, fake calendar invites, Apple Pay notifications, and many other methods to persuade people to call them.

Once someone makes contact, the scammers may demand payment, ask for personal information, or try to persuade them to install remote access software.

Beware of someone wanting to connect to your computer remotely. One of a tech support scammer’s most powerful weapons is the ability to connect remotely to a victim’s computer. If you allow this, the scammer may gain access to all of your files, folders, and the information they contain. 

Tech support scams impersonating Malwarebytes

Tech support scams affect Malwarebytes directly because scammers often impersonate trusted security companies, as in the example below.

Tech support scam impersonating Malwarebytes

You can tell it’s not the real Malwarebytes when:

  • They use a name other than Malwarebytes. Malwarebytes does not outsource its support. We have our own Support team and do not authorize third parties to provide support using our name, logo, or any other intellectual property. 
  • They can’t or won’t accept payment by credit card. Malwarebytes uses a credit card processor for all transactions. Credit card processors screen the companies they work with for risks such as fraud and abuse. Credit cards also offer consumer fraud protections, so it is a red flag if a company tries to steer you toward another payment method.
  • They make unsolicited support calls. Malwarebytes does not do this. Tech support scammers may buy personal information from data brokers that have identified people as potentially vulnerable targets. But how would a legitimate company know that you have a problem with your computer—or even that you own one? If someone calls out of the blue claiming that your computer has a problem, hang up.

What to do if you’ve been scammed

If you’ve fallen victim to a tech support scam, here are a few steps you can take:

  • Have you already paid? Contact your credit card company or bank and let them know what’s happened. You may also need to file a complaint with the FTC or contact your local law enforcement agency, depending on your region.
  • Did you share your password with the scammer? Change it on every account that uses the same password. Consider using a password manager and enabling two-factor authentication (2FA) on important accounts.
  • Scan your system. If scammers have accessed your computer, they may have installed a backdoor that allows them to return later. Malwarebytes can remove backdoors and other software left behind by scammers.
  • Keep an eye out for unexpected payments. Look for suspicious charges or payments on your credit cards and bank accounts so you can dispute them quickly and prevent further losses.
  • Be wary of suspicious emails and text messages. Scammers may now see you as a potential target and try other methods to defraud you.

How Malwarebytes is fighting tech support scams

Malwarebytes researchers actively fight tech support scams in the US and overseas. They work closely with the Federal Trade Commission (FTC), providing technical evidence to help shut down tech support scammers and educating internet users about the latest tactics and how to protect themselves.

Malwarebytes is also a supporting member of the Global Anti-Scam Alliance (GASA), working with other organizations committed to reducing scams and keeping people safer online.


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